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There's No Place Like Home

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Whether you are recovering from a major medical event such as a surgery or stroke, there is no place like home. That is why Home Care is an important part of the care continuum provided by Holy Redeemer Health System. With a sincere dedication to Care, Comfort and Heal, our warm and compassionate Home Care team includes nurses, therapists, social workers, and home health aides.

Because it comforts many people to understand what to expect from a Holy Redeemer Home Care visit, we’re happy to share how our attentive team gets to know their patients. Here is the typical path in which a patient and professional caregiver begin their journey together.

Before the Visit
A new patient can expect to receive an introductory call from his or her Holy Redeemer Home Care team. This includes a scheduler calling with a welcome and safety call, followed by subsequent calls from the nurse or therapists visiting the patient on the first day. Helpful Tip: Many Home Care nurses recommend that patients prepare a list of questions to ask the nurse when they arrive for the home visit. Anyone entering the home will wear a mask and request the patient and caregiver to wear one as well.

Beginning the Visit
An average initial Home Care visit may last over an hour, depending on the treatment and care needed. When a Home Care clinician arrives for the initial visit, he or she will first introduce the patient to the role of home care and the ultimate goal of managing their illness and supporting self-management. Additionally, the completion of any necessary forms or paperwork is handled at this time. If the patient has an advance directive or living will, the nurse will request a copy to keep on file for the duration of care.

Physical Assessment
The Home Care clinician will complete a physical assessment to determine the patient’s state of health and well-being. He or she will also administer any treatment ordered by the patient’s physician. Additionally, the clinician will educate the patient on ways to manage their illness from taking their medications appropriately to instructing safe dressing changes. Helpful Tip: Family caregivers are welcome and encouraged to be a part of this process.

Conclusion of Visit
The nurse will inform the patient when their next visit will be scheduled and provide information regarding any additional care from therapists, social workers, or home health aides that has been ordered by the patient’s doctor. It is also important to note that 24/7 triage services are available for current patients when needed. Holy Redeemer Home Care is here to help you recover every step of the way. If you would like further information regarding our services, call 1-888-678-8678, or visit Redeemer Home Care.