Specialty Medication Support Program

The Specialty Medication Support Program provides employees and their dependents enrolled in the Redeemer Health employee group health plan an enhanced prescription drug benefit and medical supportive services for certain medical conditions that typically require the use of specialty medications.

In order for the specialty medication ordered by your treating physician to be covered and filled by the Redeemer Health Pharmacy Benefit Plan you are required to participate in the Redeemer Specialty Medication Support Program. No participant is required to stop treatment with their current specialist or primary care physician. The Specialty Medication Support Program is a supplement to and not a replacement for your treating physician.

List of Specialty Medicines

Program participants will receive:

A $0 copayment on the Specialty Medications ordered/filled.
Specialty Medication fulfillment by EasyRx Pharmacy located on the campus of Holy Redeemer Hospital, adjacent to the Specialty Medication Support Program treatment area. Medications can be mailed to employees and their dependents enrolled in the Redeemer Health employee group health plan for whom EasyRx Pharmacy is not conveniently located.
Support and consultation from Redeemer Health healthcare professionals.

These medications will not be covered by the Redeemer Health Pharmacy Benefit Program unless processed through the Specialty Medication Support Program.

As a reminder, no participant is required to stop treatment with their current specialist or primary care physician. The Specialty Medication Support Program is a supplement to and not a replacement for your treating physician.

Please note that at least one business day of advanced notice is requested if you need to cancel or reschedule your specialty med appointment. Canceled or missed appointments may be rescheduled for the next available time, but this will result in a delay in filling your prescription.

How Do I Participate in the Specialty Medication Support Program?

Step 1 - Schedule Your Telehealth Appointment

Call the Central Scheduling line at Holy Redeemer Hospital at (215) 938-5700 and request a Specialty Medication Support Program appointment. If there is a delay in available appointments, please contact the Redeemer Health Benefit Manager at 215-938-4675.

Please note that at least one business day of advanced notice is requested if you need to cancel or reschedule your specialty med appointment. Canceled or missed appointments may be rescheduled for the next available time, but this will result in a delay in filling your prescription.

Step 2 - Documents You Need to Send Prior to Your Appointment

Prior to the appointment the employee or member must obtain documentation from their treating physician. Please know an appointment will not be conducted until the following documents are received and reviewed by the Specialty Medication Support Program practitioner:

Recent progress notes (visit summary(ies))
List of all current medications and dosage
List of all medication allergies
Recent blood work – for diabetics this should include blood sugar and A1C results

The treating physician’s office should fax this information to the Specialty Medication Program at 215-938-2154. The records should include the patient’s name and date of birth.

Additionally, the treating physician’s office should send the prescription via electronic prescription to EasyRx, or by fax to EasyRx at 215-544-5858, or by calling EasyRx at 1-833-327-9791.

Step 3 - Attend Your Appointment

Appointments will be conducted by the Specialty Medication Support Program practitioner via audio telehealth. The practitioner will call you at the scheduled time. Please be available for the call in a quiet place to allow for a confidential discussion with the practitioner. A Redeemer Health phone number will be used to make the call.