How to Make the Most of Your Telehealth Visit

It’s important to prepare ahead of time so you can feel comfortable and make the most of your appointment. These tips can help ensure you receive the care you need

1. Talk to your insurance company about coverage and copays.
2. Call your practitioner’s office to make an appointment. Once you make an appointment, your Holy Redeemer practitioner will send you details about log in.
3. Before your appointment, make sure whatever device you’re using is fully charged/plugged in, and that you have a reliable internet connection.
4. Write down your questions, as well as any symptoms and how long you’ve had them.
5. Gather your medications and any equipment (thermometer, scale, blood pressure cuff, etc.) you’ll need.
6. Find a quiet space close to your router or computer (the closer your wi-fi signal, the better the connection).
7. Turn off the TV and any noisy devices like HVAC units and ceiling fans. Put your pets in another room and mute any desktop notifications.
8. Make sure the light is in front of you so your practitioner can see you clearly.
9. Place your phone or tablet in a holder or lean it against something heavy rather than holding it.
10. Use headphones for privacy and to minimize any feedback or static.
11. Take notes and confirm you understand everything before hanging up.

To find a Holy Redeemer Telehealth provider, visit our Physician Directory. For maximum convenience, you can further filter your search by medical specialty and location.