Leading the Future of Home Care: A Conversation Shaped by Three E's

Home care and hospice are experiencing a moment of rapid change—growing demand, rising clinical complexity, and increasing expectations for measurable outcomes.

For Dr. Tashiba Graham, Executive Vice President/CAO, of the Redeemer Health Home Care and Hospice, this moment calls for clarity of purpose. She frames that purpose through three guiding priorities: Expansion, Efficiency, and Excellence.

Expansion
Dr. Graham describes expansion as intentional and mission‑driven. “Expansion means growing thoughtfully—reaching more patients and communities who need our care, while ensuring we do so with purpose and integrity.” This includes increasing capacity in high‑demand markets, exploring opportunities beyond the current footprint, and strengthening relationships with value‑based partners focused on outcomes for conditions such as heart failure, sepsis, and diabetes.

Efficiency
As demand rises, efficiency becomes essential to protecting the time and energy of the workforce. “Efficiency is about working smarter—protecting our time and resources so we can stay focused on what matters most: the people we serve.” Technology, streamlined processes, and smarter workflows are central to this effort.

Excellence
For Dr. Graham, excellence is not a goal; it is an expectation. “Excellence is our standard. It’s the expectation we hold for ourselves in every decision, every visit, and every interaction,” she says. This commitment shapes clinical practice, communication, and the overall experience of patients and families. Excellence also means investing in the workforce, ensuring clinicians and caregivers have the tools, training, and support needed to deliver exceptional care.

Staying Anchored in the Three E's
We expect meaningful change in how care is delivered at home. “I expect care in the home to look impactfully different, with increased expectations on clinical outcomes and overall value of care. And again, all of this will be grounded in technology and workforce investments.”

By staying anchored in the three E’s, home care and hospice are preparing not just to meet rising demand, but to lead the future of home‑based care.